Terms of Service

1. Our Role

Timeboundary provides a technology platform that connects Clients with verified Professionals and manages each project end-to-end, including requirement review, quotation, quality assurance, and delivery. Timeboundary is not an employer, agent, or legal representative of the Professionals on the platform. While we verify Professionals and oversee project quality and delivery on the Client's behalf, we are not liable for losses arising from a Professional's individual conduct outside the scope of work managed through the platform.

2. Payments & Refunds

All payments are processed through our secure third-party payment gateway, Razorpay. Projects require a 30% advance payment before work begins, and the remaining 70% balance is due upon delivery, before final files are released.

Refunds are evaluated on a case-by-case basis. If a project is cancelled by Timeboundary before work has begun, no refund is necessary as no payment would have been collected. If a project is cancelled after the advance payment has been made, our team will contact you directly to process a refund. Once work has progressed significantly, refunds are subject to admin review and may account for work already completed.

Prices quoted are inclusive of all applicable platform fees unless stated otherwise in your specific quotation.

3. User Obligations

Users must not upload, request, or facilitate the creation of malicious code, viruses, or material that infringes on the copyright or intellectual property of others.

Users are responsible for all actions taken through their account and must not share their login credentials with any other party.

Clients and Professionals agree not to bypass the Timeboundary platform to arrange direct payments or off-platform communication regarding a project sourced through Timeboundary. Doing so violates this policy and forfeits the protections, quality assurance, and project guarantee that the platform provides.

4. Intellectual Property

Upon receipt of full payment for a project, all intellectual property rights for the completed work transfer from the assigned Professional to the Client, except where otherwise agreed in writing.

The Timeboundary platform itself — including its code, design, branding, and user interface — remains the exclusive property of Timeboundary and is protected under applicable copyright and intellectual property law.

5. Dispute Resolution

In the event of a dispute between a Client and a Professional regarding a project managed through Timeboundary, our Admin team reserves the right to review the documented project history on the platform — including submitted work, messages, and payment records — and mediate a resolution. The Admin's decision, based on this documented history, shall be considered final.

6. Changes to These Terms

We may update these Terms of Service from time to time. Continued use of the platform after changes are posted constitutes acceptance of the revised terms.

7. Contact

For questions about these terms, reach us at timeboundary2025@gmail.com.